This is a one-time charge that will appear on your statement as Paperstack Publishing.
At Paperstack Publishing, we strive to ensure customer satisfaction. However, due to the nature of our services, refunds are subject to the following conditions.
Refunds may be considered if:
The project has not been started
There is a failure to deliver agreed services
Work delivered does not match agreed requirements
Refunds will not be issued if:
Work has already been completed or delivered
Client changes mind after project initiation
Lack of communication or delayed response from client
Revisions have been provided as per package
Partial refunds may be issued based on work completed
The amount will be calculated according to project progress
We strongly encourage revisions to resolve any concerns before requesting a refund.
Custom projects are non-refundable once work has started, due to the personalized nature of services.
Approved refunds will be processed within 7–14 business days.
Unauthorized chargebacks or disputes may result in:
Immediate service termination
Legal action if necessary
To request a refund, contact our support team with your project details.
